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Aucune intervention n'est requise de votre part.\n\nLe module de réservation en ligne et ZenchefOS ne sont pas affectés.","published_at":"2026-08-11T07:30:58.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"1007039","type":"status_report","attributes":{"title":"Scheduled maintenance on restaurant websites","report_type":"maintenance","starts_at":"2026-08-11T07:30:58.000Z","ends_at":"2026-08-11T09:00:58.000Z","affected_resources":[{"status_page_resource_id":"8499112","status":"maintenance"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5572594","type":"status_update"},{"id":"5567111","type":"status_update"}]}}},{"id":"5570078","type":"status_update","attributes":{"message":"Maintenance ended","published_at":"2026-08-10T21:59:00.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"5561812","type":"status_update","attributes":{"message":"Our phone support will be temporarily unavailable on Monday from 12:00 PM to the end of the day due to scheduled maintenance.\n\nDuring this time, our team remains available through our other support channels.\n\nWe apologize for the inconvenience and thank you for your understanding.\n\n----------\n\nNotre service d'assistance téléphonique sera temporairement indisponible lundi de 12 h jusqu'à la fin de la journée en raison d'une maintenance programmée.\n\nPendant cette période, notre équipe restera à votre disposition via nos autres canaux d'assistance.\n\nNous vous prions de nous excuser pour ce désagrément et vous remercions de votre compréhension.","published_at":"2026-08-10T10:00:00.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"1006144","type":"status_report","attributes":{"title":"Support phone maintenance","report_type":"maintenance","starts_at":"2026-08-10T10:00:00.000Z","ends_at":"2026-08-10T21:59:00.000Z","affected_resources":[],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5570078","type":"status_update"},{"id":"5561812","type":"status_update"}]}}},{"id":"5437828","type":"status_update","attributes":{"message":"The issue has now been resolved. We apologise for any inconvenience caused.\n\n-- \n\nLe problème est désormais résolu. Nous vous prions de nous excuser pour la gêne occasionnée.","published_at":"2026-07-21T16:16:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499146","status":"resolved"},{"status_page_resource_id":"8502710","status":"resolved"}]}},{"id":"5437800","type":"status_update","attributes":{"message":"We have identified the cause and are monitoring the situation. We will keep you informed.\n\n--\n\nNous avons identifié la cause du problème et suivons la situation de près. Nous vous tiendrons informés.","published_at":"2026-07-21T16:08:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499146","status":"degraded"},{"status_page_resource_id":"8502710","status":"degraded"}]}},{"id":"5437716","type":"status_update","attributes":{"message":"We are aware of an issue that may be causing ZenchefOS to run slowly for some users; this is not affecting all our customers.\nWe are looking into the problem\n\n--\n\nNous avons constaté un problème susceptible de ralentir le fonctionnement de ZenchefOS chez certains utilisateurs ; cela ne concerne pas l'ensemble de nos clients.\nNous examinons actuellement ce problème.","published_at":"2026-07-21T15:55:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499146","status":"degraded"},{"status_page_resource_id":"8502710","status":"degraded"}]}},{"id":"971838","type":"status_report","attributes":{"title":"ZenchefOS slow for some users","report_type":"manual","starts_at":"2026-07-21T15:55:00.000Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8499146","status":"resolved"},{"status_page_resource_id":"8502710","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5437828","type":"status_update"},{"id":"5437800","type":"status_update"},{"id":"5437716","type":"status_update"}]}}},{"id":"5435856","type":"status_update","attributes":{"message":"Maintenance ended","published_at":"2026-07-21T08:23:50.000Z","published_at_timezone":null,"notify_subscribers":false,"affected_resources":[]}},{"id":"5434934","type":"status_update","attributes":{"message":"Following the issue with our hosting provider last week, we need to rollback the emergency changes we made last week to go back to a regular setup. Maintenance should last 10mn max. ","published_at":"2026-07-21T06:23:50.000Z","published_at_timezone":null,"notify_subscribers":false,"affected_resources":[]}},{"id":"971094","type":"status_report","attributes":{"title":"General maintenance","report_type":"maintenance","starts_at":"2026-07-21T06:23:50.000Z","ends_at":"2026-07-21T08:23:50.000Z","affected_resources":[{"status_page_resource_id":"8499111","status":"maintenance"},{"status_page_resource_id":"8499112","status":"maintenance"},{"status_page_resource_id":"8499141","status":"maintenance"},{"status_page_resource_id":"8499146","status":"maintenance"},{"status_page_resource_id":"8502710","status":"maintenance"},{"status_page_resource_id":"8502711","status":"maintenance"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5435856","type":"status_update"},{"id":"5434934","type":"status_update"}]}}},{"id":"5410323","type":"status_update","attributes":{"message":"ZenchefOS and Emails pages went down.","published_at":"2026-07-16T07:55:38.087Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499141","status":"downtime"},{"status_page_resource_id":"8499146","status":"downtime"}]}},{"id":"5410326","type":"status_update","attributes":{"message":"Zenchef API went down.","published_at":"2026-07-16T07:56:32.454Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8502710","status":"downtime"}]}},{"id":"5410321","type":"status_update","attributes":{"message":"Booking widget and SDK and Authentification went down.","published_at":"2026-07-16T07:55:06.802Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499111","status":"downtime"},{"status_page_resource_id":"8502711","status":"downtime"}]}},{"id":"5410400","type":"status_update","attributes":{"message":"ZenchefOS is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.","published_at":"2026-07-16T08:09:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499146","status":"downtime"},{"status_page_resource_id":"8502710","status":"downtime"}]}},{"id":"5410893","type":"status_update","attributes":{"message":"We are pleased to inform you that most of our services are now back on track and operating quickly. AWS is finalizing the resolution, and our teams remain fully mobilized to ensure complete stability across the platform.\n\n---\n\nNous sommes ravis de vous informer que la plupart de nos services sont désormais rétablis et fonctionnent rapidement. AWS finalise la résolution de l'incident et nos équipes restent pleinement mobilisées pour garantir une stabilité totale de la plateforme.","published_at":"2026-07-16T09:48:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499111","status":"resolved"},{"status_page_resource_id":"8499141","status":"resolved"},{"status_page_resource_id":"8499146","status":"resolved"},{"status_page_resource_id":"8502710","status":"resolved"},{"status_page_resource_id":"8502711","status":"resolved"}]}},{"id":"5410698","type":"status_update","attributes":{"message":"We have found a workaround to get ZenchefOS back online. You should now be able to access the services again.\n\n--- \n\nNous avons trouvé une solution pour remettre ZenchefOS en ligne. Vous devriez désormais pouvoir accéder à nouveau aux services.","published_at":"2026-07-16T09:07:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499146","status":"degraded"},{"status_page_resource_id":"8502710","status":"degraded"}]}},{"id":"5410460","type":"status_update","attributes":{"message":"We're currently experiencing a temporary disruption originating from one of our infrastructure providers. Our provider has identified the issue and their teams are actively working on a resolution.\nIn the meantime, our team is closely monitoring the situation and doing everything possible on our side to minimize any impact. We'll share an update as soon as we have more information.\n\nYou can also access your backup link with your bookings in the most recent emails you've received from Zenchef.\n\n---\n\nNous rencontrons actuellement une perturbation temporaire provenant de l'un de nos fournisseurs d'infrastructure. Ce dernier a identifié le problème et ses équipes travaillent activement à une résolution.\n\nDans l'intervalle, notre équipe surveille la situation de près et met tout en œuvre de son côté pour limiter les impacts. Nous vous tiendrons informés dès que nous aurons plus d'informations.\n\nVous pouvez également accéder à votre lien de secours avec vos bookings dans les derniers emails reçus de la part de Zenchef. Nous vous tiendrons informés dès que nous aurons plus d'informations.","published_at":"2026-07-16T08:21:00.000Z","published_at_timezone":"UTC","notify_subscribers":true,"affected_resources":[{"status_page_resource_id":"8499146","status":"downtime"},{"status_page_resource_id":"8502710","status":"downtime"}]}},{"id":"965742","type":"status_report","attributes":{"title":"ZenchefOS, Booking widget and SDK, and 3 other services are down","report_type":"manual","starts_at":"2026-07-16T07:55:06.802Z","ends_at":null,"affected_resources":[{"status_page_resource_id":"8499111","status":"resolved"},{"status_page_resource_id":"8499141","status":"resolved"},{"status_page_resource_id":"8499146","status":"resolved"},{"status_page_resource_id":"8502710","status":"resolved"},{"status_page_resource_id":"8502711","status":"resolved"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5410323","type":"status_update"},{"id":"5410326","type":"status_update"},{"id":"5410321","type":"status_update"},{"id":"5410400","type":"status_update"},{"id":"5410893","type":"status_update"},{"id":"5410698","type":"status_update"},{"id":"5410460","type":"status_update"}]}}},{"id":"5242354","type":"status_update","attributes":{"message":"A maintenance operation may briefly impact our services during this time frame, the changes may set some of our services in a temporary degraded state.","published_at":"2026-06-15T21:45:42.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"5243791","type":"status_update","attributes":{"message":"Maintenance ended","published_at":"2026-06-15T22:30:42.000Z","published_at_timezone":null,"notify_subscribers":true,"affected_resources":[]}},{"id":"924601","type":"status_report","attributes":{"title":"General maintenance operation","report_type":"maintenance","starts_at":"2026-06-15T21:45:42.000Z","ends_at":"2026-06-15T22:30:42.000Z","affected_resources":[{"status_page_resource_id":"8499111","status":"maintenance"},{"status_page_resource_id":"8499146","status":"maintenance"},{"status_page_resource_id":"8502710","status":"maintenance"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5242354","type":"status_update"},{"id":"5243791","type":"status_update"}]}}},{"id":"5239270","type":"status_update","attributes":{"message":"Maintenance ended","published_at":"2026-06-14T22:30:48.000Z","published_at_timezone":null,"notify_subscribers":false,"affected_resources":[]}},{"id":"5230352","type":"status_update","attributes":{"message":"A maintenance operation may briefly impact our services during this time frame, the changes may set some of our services in a temporary degraded state.","published_at":"2026-06-14T21:45:48.000Z","published_at_timezone":null,"notify_subscribers":false,"affected_resources":[]}},{"id":"922087","type":"status_report","attributes":{"title":"General maintenance operation","report_type":"maintenance","starts_at":"2026-06-14T21:45:48.000Z","ends_at":"2026-06-14T22:30:48.000Z","affected_resources":[{"status_page_resource_id":"8499111","status":"maintenance"},{"status_page_resource_id":"8499146","status":"maintenance"},{"status_page_resource_id":"8502710","status":"maintenance"}],"aggregate_state":"resolved"},"relationships":{"status_updates":{"data":[{"id":"5239270","type":"status_update"},{"id":"5230352","type":"status_update"}]}}}]}